Delivery Terms

Dear Customers,

As you are certainly aware, the global shortage of semiconductors has reached a critical level and is expected to last until 2023. Despite far-reaching countermeasures and increasing our stocks at an early stage, this development has now affected our production.

In this situation, we can unfortunately not confirm any fixed dates for delivery or service. Dates are given under the condition of undisturbed supplies, production, and logistics and can therefore be postponed. As soon as possible, we will inform you of the exact delivery date.

We recommend that you order products now that are needed in the long term.

Our goal is to continue to be a reliable partner for you during these difficult times. We endeavor to use all possibilities to counteract delivery bottlenecks and postponements.

Thank you very much for your understanding and trust. For any questions, please contact our sales team from Monday to Friday from 9.00 a.m. to 5.00 p.m. CET.

Phone: +49 6151 27918-24
E-mail: order@peaknx.com

Availability and shipping times

We dispatch our products from Monday to Friday only. Indicated delivery dates are always "expected delivery dates" without commitment. In any case, our PEAKnx support team will inform you immediately about possible delays.

Transport service providers

Depending on the shipping address and the size, scope and weight of the consignment, the latter is either shipped via DPD (Deutscher Paketdienst) or DHL. Delivery to packing stations of Deutsche Post is not possible. For information on our shipping charges, please check the shipping charges overview.